Pick what has happened. Get the right steps, the nearest base and a call back.
Get help nowTools that work for you.
Eight working tools. Four for anyone with a door to secure, two for landlords and contract clients, and the office view behind them all.
All tools
Describe the job, add photos, choose a survey slot and get a reference.
Next free survey slotChecking the diaryLive from the booking diarySample content
Book a surveyReference and postcode. The status moves as the office updates the job.
ReceivedBookedEngineer assignedOn siteCompleted
Track a jobTen questions for a home or business. A score out of 100 and a fix list.
Sample result: fit a BS 3621 deadlock to the back door first.
Start the check-upIdentify your front door lock and the marks insurers usually ask for.
BS 3621TS 007 3 starSS312 DiamondBS EN 1303
Check my lockFor blocks of flats: what to check, how often, and reminders for your calendar.
Plan fire door checksEvery door, shutter and gate you own, with service dates, faults and a QR tag.
YY-FD-0142Block B, level 3Due
Open the client portalThe office side: callbacks, job requests and portal faults in one inbox.
3today12open2emergencies
See the office viewTell us what needs securing.
Call the 24-hour line and you speak to a member of staff. Or book a survey online and get a reference you can track.